If you’ve placed your order and you’ve approved your graphics, but you realize you need to make a change to your graphics, we can help you do that as long as your order hasn’t gone into production. Please contact us utilizing the form here as soon as possible and we will do our best to help you make changes.
We offer 2 ways to submit your graphic design for your PHOLDit Phone Coasters to us.
PHOLDit Coaster Designer
We offer a custom PHOLDit Coaster Designer tool for you to design your coaster. You can upload custom images and logos, add custom text, etc. Once you finish designing your coaster with our design tool, the file will be attached to your order and saved within the account that you created.
Illustrator, Photoshop, or PDF template
We also offer Illustrator, Photoshop, or a PDF template for you to design your coaster on. You can download the template on the product page. Once you’ve designed your PHOLDit Phone Coaster, you can upload the file when you are placing your order. Your file will be attached to your order and saved within the account that you created.
Make sure you check out our Artwork Guidelines page for more helpful tips!
If you received fewer quantities than your order, please contact us and we will work to resolve this issue with you.
Unfortunately, we currently do not ship internationally. Please check back in the future as we expand our services.
Yes, we can ship your order to different locations. Additional charges will apply. Please indicate the details when you place your order in the order notes.
Production and delivery times are listed on the item’s product page. If you need expedited service please contact us here.
- Sometimes the status of an order is marked as “delivered” before the order is delivered.
- The order will likely arrive to your delivery address after a few days.
- Of course, our customer-obsessed advocates will be happy to assist you with any other questions you may have.
- Your order was completed.
- You are checking the email inbox linked to the email address used to place the order.
- The confirmation email is not in your Spam folder.
- If you’re using Gmail, also check your Promotions folder.
You can also check your account for the status of your order here.
- You entered an incorrect email address and need to receive email correspondence from us
- You didn’t receive a confirmation and/or tracking email after checking all of the above
You can print any design on the PHOLDit phone coasters, such as your company’s logo or any image(s) of your choice! You can use our PHOLDit Product Designer to create your own design or download our Illustrator, Photoshop, or PDF template and use a different software to create your design.
Both sides of the coaster are able to be customized! Your advertising will still be visible even when used as a phone holder.
You must own the rights to any logos or images you use.
We also reserve the right to reject orders that contain hateful or offensive images.
If your order has been rejected, please see here as to possible reasons why.
